AVAYA SA PREF AES R10 DMCC FULL 3YPP

Name: AVAYA SA PREF AES R10 DMCC FULL 3YPP
Brand: AVAYA
SKU: 352051
Price: 75.39 USD
Availability: InStock

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MPN: 352051

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Key Features

36 months full support and maintenance
Covers Avaya AES R10 DMCC software
Includes software updates and patches
Provides vendor technical assistance and escalation
Entitles customer to release-specific fixes
Designed for production integration environments

Keep mission-critical AES R10 DMCC integrations operational with a three-year Full Preferred support subscription from Avaya. This SKU provides vendor-backed technical assistance, entitlement to software updates and patches appropriate to the AES R10 DMCC release, and escalation paths that preserve call-control and device/ media APIs across your contact center and UC estate. Purchase this support to reduce mean time to resolution for integration incidents, control software lifecycle costs, and maintain compatibility with SIP endpoints and third-party applications that depend on DMCC. The FULL 3YPP package is designed for infrastructure teams that require sustained vendor support for production AES deployments and predictable renewal planning.

Ideal For

Support production contact-center DMCC integrations during upgrades
Maintain UC telephony API availability for third-party applications
Secure vendor fixes for deployment-specific AES R10 defects
Plan predictable support costs for a three-year operational window

Why This Product

1Choose this SKU when you need vendor-backed updates and escalation for AES R10 DMCC versus no-support options.
2Three-year Full Preferred coverage reduces operational downtime compared with ad-hoc break-fix purchases.
3Includes entitlement to release-specific patches that cheaper plans often exclude.
4Designed for production API integrations where faster resolution and predictable costs matter.

Licensing

Pricing Type

Support subscription

Software General

Product Supported

Avaya Aura Application Enablement Services R10 DMCC

Support Warranty

Covered Period	36 months
Provided Support	Full preferred technical support and maintenance

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Frequently Asked Questions

What product does this support cover?▾

This subscription applies to Avaya Aura Application Enablement Services (AES) R10 DMCC software and entitles the customer to support and release-specific fixes for that product.

How long is the coverage period?▾

Coverage is sold as a 36-month term. The SKU name includes 3Y to indicate the three-year duration.

Does this include software updates?▾

Yes. The FULL 3YPP subscription includes entitlement to software updates and patches released for AES R10 DMCC during the covered period.

Can I escalate issues to Avaya engineering?▾

The Full Preferred support tier includes vendor escalation paths and technical assistance intended to reduce mean time to resolution for production incidents.

AVAYA SA PREF AES R10 DMCC FULL 3YPP

Key Features

Ideal For

Why This Product

Licensing

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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AVAYA SA PREF AES R10 DMCC FULL 3YPP

Key Features

Ideal For

Why This Product

Licensing

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

Avaya 282624 IPO ACCS C/D BASE10 RTS 8x5 1YPP

AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

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