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Create Free Business Account| Mpn | 352047 |
| Product Supported | Avaya AES R10 DMCC |
| Covered Period | 1 Year |
| Provided Support | Preferred Software Assurance — Full DMCC coverage |
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Preferred level provides full software assurance for the DMCC component of AES R10, including entitlement to fixes and vendor escalation through Avaya channels for the one-year term defined by MPN 352047.
No. This SKU provides software assurance for the AES R10 DMCC software component; hardware coverage is handled under separate hardware maintenance agreements.
The covered period is one continuous year from the contract start date defined on the purchase order or Avaya activation confirmation.
Yes. Customers can renew or procure subsequent-term software assurance contracts to maintain continuous entitlement and support for AES R10 DMCC.
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