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Create Free Business Account| Product Supported | Avaya AES R10 CVLAN |
| Covered Period | 12 months |
| Provided Support | Preferred support for CVLAN components |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
The entitlement covers one year of preferred support for AES R10 CVLAN components, including access to software defect fixes and Avaya escalation procedures as indicated by the SKU name.
Provide MPN 352035 and reference 'SA PREF AES R10 CVLAN 1YMO' when opening a case to ensure the incident is handled under the one-year preferred support entitlement.
Yes. Contact your Avaya channel partner or A5 IT account team to discuss conversion or renewal options prior to the term expiration to maintain continuous coverage.
This preferred support SKU includes access to software defect fixes for covered AES R10 CVLAN components during the 12-month period.
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