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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | SA PREF AES R10 ASAI FT CM R10 3YAN |
| Support Hours | Not specified |
| Covered Period | 3 years |
| Provided Support | Preferred software assurance |
| Service Description | Software assurance and vendor support for Avaya AES R10 and CM R10 |
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This SKU provides preferred software assurance entitlements including Avaya software updates, security fixes and access to Avaya technical case escalation for the named products. Confirm exact inclusions and any prerequisites with your Avaya sales or reseller contact.
Coverage typically begins on the contract activation or effective date listed on your order. Confirm the precise start and end dates with Avaya or your reseller at purchase.
Renewal and extension options are available through Avaya or authorized resellers. Contact your Avaya account representative to review upgrade paths and pricing.
Raise a case via Avaya support portal or phone using your company’s entitlement information. If you need help locating entitlement details, contact your reseller or Avaya account manager.
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