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Create Free Business Account| Mpn | 352013 |
| Product Supported | Avaya AES R10 ADVTSAPI MED(A1) |
| Covered Period | 3 Years |
| Provided Support | Preferred Software Assurance — MED(A1) TSAPI coverage |
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MED(A1) designates the MED-level Preferred software assurance tier for the ADVTSAPI component of AES R10; it scopes TSAPI entitlement and vendor escalation for the covered period.
No. This SKU provides software assurance and vendor escalation for ADVTSAPI on AES R10. Hardware maintenance requires a separate hardware support contract.
Coverage begins on the contract start or activation date recorded by Avaya following procurement, and continues for a consecutive three-year period.
Purchasing and payment terms are handled by the reseller and Avaya; contact your procurement representative to arrange invoicing or payment schedules tied to the three-year contract.
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