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Create Free Business Account| Mpn | 352032 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF AES R10 ADV TSAPI LG (A3) 3YAN |
| Product Supported | SA PREF AES R10 ADV TSAPI LG (A3) 3YAN |
| Covered Period | 3 Years |
| Provided Support | Software Support |
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This SKU provides Avaya software support and entitlement focused on AES R10 and TSAPI integrations under the Advanced A3 tier for the contract term.
Yes — the agreement includes software maintenance and access to vendor-supplied updates applicable to AES R10 during the covered term.
The A3 designation indicates entitlement sized for larger TSAPI deployments; confirm licensing counts with your Avaya representative to match site scale.
By providing vendor-backed maintenance, updates and problem-resolution pathways, the agreement shortens remediation time and preserves CTI availability during incidents.
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