Avaya SA PREF AEP R8 TTS PRX 3CON DR 5YPP

Deliver sustained telephony availability for Avaya AEP R8 TTS environments using a five-year preferred support agreement. This SKU provisions three concurrent DR connections (3CON) for disaster-recovery continuity and wraps TTS-specific support under a single five-year procurement (5YPP). The arrangement provides entitlement to AEP R8 TTS software updates published during the coverage window and prioritized Avaya engineering assistance when incidents threaten call flow or text-to-speech functionality. For senior infrastructure teams, this SKU simplifies budgeting, aligns software maintenance and DR capability, and reduces mean time to recovery for TTS-related failures. Choose this package when long-term protection for AEP R8 TTS voice and media services is required, and when a consolidated support contract improves procurement efficiency and operational predictability.