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Create Free Business Account| Pricing Type | Support Agreement |
| Product Supported | Avaya Experience Portal R8 (AEP R8) |
| Covered Period | 36 months |
| Provided Support | Preferred Support |
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This SKU is intended for Avaya Experience Portal R8 disaster-recovery or failover nodes where sustained vendor entitlement and updates are required over a multi-year period.
Yes. While the support term is active, the package includes entitlement to receive software maintenance releases and relevant patches for AEP R8 DR deployments.
Yes. The package provides access to Avaya technical assistance for troubleshooting and recovery activities related to AEP R8 DR nodes during the covered period.
Contact your Avaya account manager or authorized reseller to renew, extend, or modify coverage. They can advise on converting DR or lab entitlements to production-tier agreements if required.
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