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| Mpn | 350421 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF AEP R8 MB DLY LAB 3YMO |
| Product Supported | Avaya AEP R8 |
| Support Hours | Contract-defined |
| Covered Period | 36 months |
| Provided Support | Manufacturer phone and online technical support |
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3YMO indicates a 36-month (three-year) support term for the Avaya AEP R8 entitlement covered by MPN 350421.
This support agreement provides access to Avaya-provided software fixes and entitlement validation as defined by the contract associated with MPN 350421.
Escalations follow the Avaya-defined support process in the contract; the agreement creates a direct vendor escalation path and access to Avaya technical resources.
Availability to purchase mid-term depends on Avaya entitlement rules; consult your A5 IT sales representative to validate eligibility and effective dates.
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