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| Product Supported | SA PREF AEP R8 MB DLY 10001-50K DR 1YPP |
| Covered Period | 1 year |
| Provided Support | Software Assurance Preferred |
| Service Description | Middleware-focused software assurance and DR entitlement for AEP R8 |
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This SKU provides one year of Preferred Software Assurance focused on the AEP R8 middleware/message-bus footprint as identified by the SKU (MPN 350522). Confirm exact component mapping with your Avaya account team.
The SKU title includes a capacity band indicating the middleware footprint it is intended to cover; use this to match the SKU to your deployment size when ordering and during entitlement validation.
Yes. Middleware software assurance is ordered separately from hardware maintenance. For on-site hardware or field services, add the corresponding Avaya hardware maintenance SKU.
Verify entitlement through your Avaya portal or channel partner using the MPN (350522) and the purchase documentation; Avaya will reflect the covered components and term on your entitlement record.
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