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Create Free Business Account| Mpn | 350540 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF AEP R8 GOOGLE SPH ASR CON 1YPP |
| Product Supported | AEP R8 Google Speech ASR |
| Covered Period | 1 Year |
| Provided Support | Technical support and updates |
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This contract covers vendor technical support and software updates scoped to AEP R8 Google Speech ASR for the one-year period specified by the MPN. It provides troubleshooting assistance, compatibility guidance and access to Avaya-supplied fixes for the covered product.
After purchase, provide the order and MPN to your Avaya channel representative. Avaya will register the contract against your account and provide instructions for opening support cases under the covered product.
Yes. The plan enables case submission to Avaya support for incidents affecting AEP R8 Google Speech ASR. Severity and response times follow Avaya’s support procedures for the contracted product.
Yes. The contract includes access to Avaya-provided software updates and maintenance releases for the covered AEP R8 Google Speech ASR integration during the one-year coverage period.
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