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Create Free Business Account| Term | 3YMO |
| Message Allowance | 3,600 messages |
| Mpn | 350463 |
| Vendor | Avaya |
| Product Name | SA PREF AEP R8 EMAIL 3600 MSG 3YMO |
| Product Supported | Avaya AEP R8 email messaging workflows |
| Covered Period | 3YMO |
| Provided Support | Preferred Software Assurance |
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The 3,600 message allowance indicates the sizing intent for the support SKU; it represents the expected message volume covered by this contract. For higher volumes, purchase additional units to match projected traffic.
No. This Avaya Software Assurance plan covers support and compatibility for AEP R8 email workflows; any fees from email service providers are separate.
Yes. Renewals or new contract units can be procured to extend coverage beyond the three-year term; consult your Avaya account representative for renewal options and pricing.
Open an Avaya support case referencing MPN 350463 and include message logs, timestamps, and AEP R8 release details so Avaya can triage and provide fixes or compatibility guidance.
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