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Create Free Business Account| Mpn | 353664 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA PREF ACCEC R10 AGENTS 1YMO |
| Product Supported | SA PREF ACCEC R10 AGENTS 1YMO |
| Covered Period | 12 months |
| Provided Support | Technical assistance, software maintenance, vendor escalation |
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The agreement includes vendor technical assistance, software maintenance updates, and escalation to AVAYA engineering for issues affecting R10 agents during the 12-month term.
Yes. Support agreements like this are typically renewable; contact your AVAYA reseller or account team to procure a renewal and maintain continuous coverage.
Support cases are submitted through AVAYA's designated support channels using the registered contract details and MPN 353664; your reseller can confirm the registration and activation if needed.
Yes. The agreement is designed to provide predictable vendor-backed maintenance and prioritized handling for R10 agents in environments where uptime and compliance matter.
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