Avaya SA PREF AAMS R10 System 1YMO

Preserve platform availability and streamline incident resolution for your AAMS R10 estate with system-level preferred support. This 1 Year offering (MPN 352408) covers the AAMS R10 system and provides prioritized access to Avaya technical resources and the software entitlements applicable to the covered system. Organizations choose system-level support when they require broad coverage across all DSP channels and platform components—delivering a single contract to manage critical media services and software lifecycle needs. For architecture and operations teams, system-level preferred support reduces administrative fragmentation by consolidating support across the full AAMS R10 footprint. That consolidation accelerates troubleshooting for cross-component issues, eases compliance reporting, and standardizes renewal timing across the system. This SKU is appropriate for customers who prefer one support contract for a complete AAMS R10 deployment rather than multiple per-channel contracts. MPN: 352408. Term: 1 Year system-level preferred support.