Avaya SA PREF AAEP6 APOM2 SMS CH 3YAN

Sustain critical Avaya software with a 36‑month vendor maintenance agreement that preserves feature parity, security posture, and vendor-backed escalation. This support offering provides scheduled software deliveries, security patches, and access to Avaya’s technical resources for diagnosis and resolution. For enterprises running call control, contact-center platforms, or unified-communications appliances, the agreement reduces mean time to repair by routing cases to Avaya support and granting priority handling. Delivered remotely via Avaya support channels, the package includes software updates, patch files, and guidance for applying changes safely in production windows. Choose this SKU when you require predictable lifecycle coverage from the software vendor and want to avoid reactive break/fix exposure that can impair SLAs, compliance, or customer experience.