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Create Free Business Account| Pricing Type | Entitlement-based; contact Avaya for pricing |
| Mpn | 351644 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF AAEP R8 CM PT CON PLDS 3YPP |
| Product Supported | AAEP R8 |
| Support Hours | Defined by associated Avaya agreement; contact Avaya |
| Covered Period | Refer to Avaya or reseller for covered period and activation schedule |
| Provided Support | Preferred support and upgrade entitlement for AAEP R8 |
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No. This SKU secures entitlement and support routing for AAEP R8 but does not include on-site installation or professional services; those must be procured separately.
3YPP appears in the SKU name as a term indicator. For the precise definition and duration, contact Avaya or your reseller to confirm how 3YPP applies to this entitlement.
Entitlement activation is handled through Avaya's entitlement systems. Provide your purchase and account details to Avaya or your reseller so they can register and activate the entitlement.
Yes. SLA level and additional support services are typically offered as separate options; speak with Avaya or your reseller to bundle higher-tier support with this entitlement.
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