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Create Free Business Account| Product Supported | SA PARTS NBD MM MSS/MAS SRV 3YAN |
| Covered Period | 3 Years |
| Provided Support | Parts Replacement (Next Business Day) |
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The service provides vendor-authorized replacement parts dispatched under a next-business-day SLA for MM MSS/MAS platform components; it covers part fulfillment only.
This SKU provides coverage for 3 years as indicated by '3YAN' in the product identifier.
Purchasing vendor NBD parts reduces the need for large on-prem spare pools, but critical sites may still choose to retain minimal spares for ultra-low recovery time objectives.
Yes. For faster incident resolution, teams commonly combine parts replacement agreements with remote diagnostics or software assurance plans to cover both hardware and software remediation.
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