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Create Free Business Account| Pricing Type | Support contract |
| Product Supported | Avaya Communication Manager |
| Support Hours | Next business day |
| Bundle Support | Communication Manager medium service package |
| Covered Period | 1 year |
| Support Channel | Parts replacement and depot repair process |
| Provided Support | Parts support with return-to-depot service |
| Service Characteristic | Return-to-depot repair handling |
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It provides parts support with return-to-depot service for Avaya Communication Manager environments.
The coverage period is 1 year.
Support is structured around next-business-day parts coverage.
It works well for shorter planning horizons, bridge periods before refresh, or budget-aligned maintenance cycles.
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