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Create Free Business Account| Pricing Type | Annual support service |
| Product Supported | Avaya systems |
| Support Hours | Business day coverage |
| Covered Period | 1 year |
| Provided Support | Parts support with next-business-day response |
| Service Characteristic | Application-level support |
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It provides parts support with next-business-day response and application-level service coverage for supported Avaya environments.
The coverage period is 1 year.
It is intended for organizations running Avaya systems that need defined parts support and faster restoration paths.
It adds a clearer response commitment and application-level coverage, which helps reduce repair delays and support gaps.
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