Avaya 255743J 8x5x4 C/D Appliance Support, 1-Year

Keep critical Avaya appliance environments under disciplined support coverage with this 1-year service plan. Designed for organizations that value fast issue handling during business hours, it pairs 8x5x4 support coverage with a 2-hour response objective to help reduce disruption when hardware or application issues surface. This service is a practical fit for infrastructure teams that need dependable vendor-backed assistance without the cost of full 24x7 coverage. It helps standardize support expectations across deployed systems, giving procurement and operations a clear service term and a defined response window. For environments where uptime matters, but incidents are typically managed within business hours, this plan offers a balanced service model. Choose this support option when you want to maintain service continuity, preserve budget discipline, and keep Avaya systems aligned to a known support process. It is especially useful for teams managing installed base equipment that still requires timely parts and service coordination from the vendor.