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Create Free Business Account| Product Supported | Avaya application support service |
| Support Hours | 8x5 |
| Bundle Support | Repair-to-depot |
| Covered Period | 1 year |
| Provided Support | On-site support |
| Service Location | On-site |
| Service Description | Business-hours on-site support with repair-to-depot coordination |
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It means support is provided during standard business hours, five days per week.
Yes. This plan is designed for on-site support coordination rather than remote-only assistance.
The service term is 1 year.
It indicates a service model where repair handling is coordinated through depot-based remediation workflows.
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