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Create Free Business Account| Pricing Type | Service term |
| Product Supported | Avaya application support service |
| Support Hours | 8x5 |
| Covered Period | 3 years |
| Support Channel | On-site |
| Provided Support | On-site support |
| Service Characteristic | Business-hours coverage |
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It provides support during standard business hours, five days a week, which suits organizations that do not require 24x7 coverage.
No. This is an on-site support service for Avaya application environments, not a physical hardware product.
The service term is 3 years.
On-site support can reduce coordination time when issues require hands-on assistance in the environment where the application runs.
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