Avaya SA ON-SITE 24X7 CM G860 M3K_1 3YAN 289706

Protect critical Avaya CM G860 M3K_1 deployments with 24x7 on-site support over a three-year term. This service is designed for teams that cannot afford extended service interruptions and need a field response model aligned to production communications infrastructure. On-site coverage matters when remote troubleshooting is not enough. By pairing round-the-clock support with a defined service window, this agreement helps reduce time to remediation and gives operations teams a clearer path from incident to resolution. That can be the difference between a contained issue and a prolonged outage in environments where communications availability is business-critical. For procurement and infrastructure leaders, the appeal is also operational discipline. A multi-year on-site support term simplifies renewal planning, supports budget predictability, and keeps the covered platform under a formal service arrangement. It is a practical choice when uptime, response speed, and vendor-backed field support justify a higher level of service than standard maintenance.