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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Avaya large application environments |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Provided Support | On-site support |
| Service Characteristic | 2-hour response target |
| Service Location | On-site |
| Service Description | 24x7 on-site support service for large Avaya applications with 2-hour response target |
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It provides 24x7 on-site support for large Avaya application environments with a 2-hour response target and 1-year coverage.
On-site support shortens the path from diagnosis to action when issues require hands-on intervention, parts coordination, or local escalation.
No. This service is positioned for large Avaya application environments where downtime risk and response speed matter more.
The support term is 1 year.
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