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Create Free Business Account| Pricing Type | Subscription |
| Mpn | MPN 235762 |
| Product Supported | Avaya Workforce Optimization 12 |
| Support Hours | Business hours with escalation pathways |
| Covered Period | 12 months |
| Provided Support | Advanced software assurance with priority handling |
| Service Location | Remote |
| Service Description | Vendor support for incident escalation, entitlement checks, and access to supported fixes |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
This SKU provides 12 months of Avaya software assurance for Workforce Optimization 12, including advanced support pathways, priority handling for severity issues, entitlement verification and access to supported‑release fixes.
Advanced support adds priority escalation and expedited handling for critical incidents; it also formalizes entitlement checks and access to vendor‑approved patches not typically included in baseline maintenance.
Order and inventory using MPN 235762. Using the MPN ensures accurate entitlement mapping and simplifies renewal and audit processes.
Upgrade options depend on Avaya policies and purchase timing; contact your Avaya reseller or A5 IT account manager to evaluate prorated upgrades or conversion to multi‑year agreements.
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