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Create Free Business Account| Product Supported | SYS C100 1+5 MCU |
| Covered Period | 5 Years |
| Provided Support | SA ESS+UA RM |
| Mpn | 355313 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA ESS+UA RM SYS C100 1+5 MCU 5YPP |
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No. The RM designation indicates remote support. Onsite services are not implied and must be procured under a separate onsite entitlement if required.
This SKU explicitly references 1+5 MCU deployments for Avaya SYS C100, indicating coverage intended for multi-chassis MCU topologies.
Yes. The ESS+UA element preserves software maintenance and update rights for the covered five-year period as stated in the product name.
Confirm entitlement and open a case through Avaya’s support portal or authorized Avaya channels; case handling follows Avaya’s standard processes under the RM support model.
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