Avaya SA ESS+UA PRT NBD RC100 3YAN

Protect RC100-based Avaya infrastructure with a focused 3-year support package that combines Essential Support with Upgrade Assurance and next-business-day parts coverage. Tailored for enterprise telephony and contact-center systems, this SKU ensures customers retain software upgrade entitlements while benefiting from expedited parts replacement to minimize service interruptions. Use this contract to stabilize operational costs, avoid unplanned hardware replacement spend, and keep RC100 systems on support-compliant software levels. The service is intended for procurement teams that require contractual parts availability and upgrade rights bundled under a single multi-year agreement, enabling smoother maintenance planning and reduced administrative overhead compared with ad-hoc renewals.