AVAYA SA ESS+UA PRT 8X5 MIC SP RA63 1YPP

Name: AVAYA SA ESS+UA PRT 8X5 MIC SP RA63 1YPP
Brand: AVAYA
SKU: 355777
Price: 21.57 USD
Availability: InStock

AVAYA|

MPN: 355777

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$21.57$27.57

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Key Features

8x5 technical support
1 year coverage
ESS+UA software entitlements
Vendor-backed issue coordination
Annual renewal cadence
MPN 355777

Maintain service availability for Avaya communications infrastructure with 8x5 technical support and a one-year coverage term. This offering ties ESS+UA software entitlements to an 8x5 support cadence, ensuring access to vendor updates, fixes, and entitlement-assisted upgrades over the contract period. It targets production systems that require guaranteed business-hour response and predictable lifecycle management without the premium of 24x7 escalation. Procurement teams receive a clear renewal window and IT architects retain software upgrade rights included with ESS+UA. Choose this tier when you need vendor-backed resolution during standard support hours and a single-year commitment to match budget cycles.

Ideal For

Cover on-premises Avaya UC servers during regional business hours
Maintain contact-center software patching and entitlement eligibility
Match annual budget cycles for vendor support renewal
Procure vendor support for non-critical production environments

Why This Product

1Choose 8x5 coverage to reduce cost versus 24x7 and match business-hour SLAs
2Select one-year term for budget alignment and predictable renewal timing
3ESS+UA inclusion keeps software entitlement and upgrade rights active
4MPN-backed contract simplifies procurement and vendor coordination

Software General

Product Supported

SA ESS+UA PRT 8X5 MIC SP RA63 1YPP

Support Warranty

Support Hours	Business hours
Covered Period	1 year
Provided Support	8x5 technical support

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Frequently Asked Questions

What support hours are covered under this contract?▾

This offering provides 8x5 support coverage — vendor assistance during standard business hours on business days for the one-year term.

Does this include software entitlement or upgrades?▾

Yes. The ESS+UA element denotes software entitlements and upgrade rights tied to the support term, enabling access to vendor-issued updates and eligible upgrade paths.

How long is the contract term and how does renewal work?▾

The contract term is one year. Renewals are processed through standard Avaya channels; procurement can renew at the end of the term to maintain continuous entitlement and support.

Is onsite response included with this SKU?▾

This SKU denotes 8x5 technical support. Specific onsite response options are not indicated in the SKU and should be confirmed with Avaya if onsite service is required.

AVAYA SA ESS+UA PRT 8X5 MIC SP RA63 1YPP

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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AVAYA SA ESS+UA PRT 8X5 MIC SP RA63 1YPP

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

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AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

Avaya IPOCC C/D SPV RTS 8X5 1YPP 283304