AVAYA SA ESS+UA ONS C130

Protect Avaya C130 deployments with a one-year support and update package designed to keep voice and collaboration services available when they matter most. SA ESS+UA ONS 24X7 bundles around-the-clock access to Avaya support engineers, remote diagnostics, and onsite coverage for eligible hardware events tied to the C130 system class. The plan also preserves software update rights so you can receive fixes and maintenance releases without surprise procurement cycles. This offering is tailored for infrastructure teams that require predictable support economics and a single point of escalation to resolve production-impacting issues quickly. Documentation, case tracking, and entitlement validation flow through Avaya’s support channels, reducing mean time to resolution and aligning vendor accountability with your operational SLAs.