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Create Free Business Account| Pricing Type | Annual prepaid support |
| Product Supported | SA ESS+UA ONS RA63 |
| Support Hours | 24X7 |
| Covered Period | 1 Year |
| Provided Support | 24X7 MIC technical support with onsite service |
| Service Location | Customer site (RA63 location) |
| Service Description | Onsite field service coordination for RA63 |
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Yes. SA ESS+UA ONS RA63 authorizes onsite interventions as part of the service scope when remote MIC troubleshooting requires physical presence.
The one-year agreement can be renewed or replaced with a different term per Avaya renewal policies; contact your Avaya sales representative for renewal options.
MPN 355795 corresponds to the SA ESS+UA ONS RA63 one-year support package as shown in the product title.
Yes. The one-year onsite plan is intended for short-term coverage scenarios such as migrations, pilots, or temporary compliance with support requirements.
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