AVAYA SA ESS+UA ONS 24X7 CAM RC240 3YMO

Keep Avaya CAM RC240-based voice and unified-communications services operational when downtime is not an option. This offering combines Essential Software + Upgrade Assurance with 24x7 onsite response for a 3 Years term, delivering continuous access to software updates, prioritized technical escalation, and field service to replace faulty hardware. Use this contract to reduce mean time to repair for production PBX, conferencing, and contact-center deployments where SLAs must be met and vendor-managed remediation is required. Engineered for enterprise communications estates, the package reduces administrative overhead by centralizing incident handling with Avaya-authorized support and on-site field engineers available around the clock. The software assurance component preserves upgrade eligibility and regular fixes, making it suitable for regulated environments and locations where extended vendor accountability is a procurement requirement. Choose this option when resilience and assured response windows justify lifecycle certainty and protect high-value voice infrastructure investments.