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Create Free Business Account| Pricing Type | Term-based maintenance |
| Product Supported | SA ESS+UA C/D SYS C190 3YMO (MPN 355478J) |
| Support Hours | Not specified |
| Covered Period | 3 Year |
| Support Channel | Portal case handling, vendor escalation |
| Provided Support | SA ESS+UA C/D SYS C190 |
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Coverage includes entitlement-based access to vendor software updates, portal case handling and vendor escalation tied to MPN 355478J for the three-year term.
Yes — multi-year coverage is intended to match refresh cycles, reducing renewal frequency and simplifying lifecycle planning for Avaya C190 deployments.
Updates are delivered through Avaya’s entitlement channels and support portal; the contract grants access to vendor-signed patches and releases for the supported system.
Provide the MPN, system serial numbers and entitlement details via the Avaya support portal to validate coverage and open a case for incident handling.
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