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Create Free Business Account| Mpn | 355409J |
| Vendor | Avaya |
| Product Name | SA ESS+UA C/D SYS C170 5YPP |
| Product Supported | SYS C170 |
| Support Hours | Business hours (local) |
| Covered Period | 5 years |
| Provided Support | Essential software assurance and parts coordination |
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ESS+UA indicates the essential-tier software assurance combined with Upgrades/Additions entitlement as represented in the product name, providing access to applicable software releases for SYS C170 during the coverage term.
The name includes C/D parts coordination; for explicit parts SLA details reference your Avaya order documentation and statement of work since exact dispatch timelines can vary by region.
Provide the serial number and MPN 355409J to Avaya or your reseller; they will validate entitlement and active coverage dates in Avaya’s entitlement system.
Upgrades between support tiers are typically available through Avaya sales or your reseller; contact them with your current contract details to discuss pro rata options and migration steps.
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