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Create Free Business Account| Product Supported | SA ESS+UA C/D SYS C170 1YMO |
| Covered Period | 1 year |
| Provided Support | Reactive incident support and software entitlement |
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Yes. The one-year contract includes entitlement to Avaya-issued corrective software releases and patches applicable to the covered product during the term.
Yes. You can renew or extend coverage through Avaya or an authorized reseller prior to contract expiration to avoid gaps in entitlement and support.
Support is provided through Avaya telephone support and the Avaya web portal for case submission, tracking, and escalation.
Yes. The plan provides reactive incident resolution and escalation pathways appropriate for production environments that require one-year vendor coverage.
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