Avaya SA ESS+UA C/D RM SYS C100 1+5 MCU

Retain predictable vendor support and entitlement access for Avaya SYS C100 1+5 MCU deployments with ESS+UA C/D RM coverage for a multi-year term. This SKU maps Avaya’s ESS+UA C/D RM service profile to your C100 MCU configuration, delivering remote-focused incident handling, entitlement-based software access, and vendor escalation channels designed for conferencing and media-control units. Infrastructure leaders choose this plan to ensure consistent remediation, prioritized case management, and continued access to required software packages across the covered period. The offering is optimized for distributed or cloud-adjacent MCU topologies where onsite dispatch is secondary to rapid remote diagnosis and vendor coordination. Maintain predictable support economics while keeping your conferencing fabric under a single vendor contract, streamlining renewals and audits for critical collaboration infrastructure.