
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Subscription |
| Escalation | Vendor escalation to Avaya engineering |
| Response Time | 120 minutes (target response) |
| Product Supported | Avaya C100 MCU |
| Support Hours | 24x7 |
| Covered Period | 36 months |
| Support Channel | Phone and remote access |
| Provided Support | Software updates and remote repair |
| Mpn | 355311J |
| Vendor | Avaya |
| Product Name | SA ESS+UA C/D RM SYS C100 1+5 MCU 3YAN |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
A 36-month subscription supplies continuous vendor updates and escalation for three years, reducing renewal cycles, ensuring longer compatibility with Avaya releases and lowering administrative overhead.
Primary coverage includes software updates and remote repair; on-site support and hardware replacement are handled per Avaya service policy and may require additional entitlements.
Support is initiated via Avaya support channels (phone/portal). Incidents are tracked through Avaya's ticketing system with escalation to engineering as needed.
Transfers depend on Avaya contract terms and device inventory; contact Avaya sales or your reseller to discuss reassignment options and any required approval.
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