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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | SA ESS+UA C/D PRT NBD SYS C130 1YMO |
| Support Hours | Priority Next‑Business‑Day |
| Covered Period | 1 Year |
| Support Channel | Phone, Remote, Onsite |
| Provided Support | Technical support and update entitlements |
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PRT NBD denotes prioritized handling with next‑business‑day onsite dispatch after fault validation. It places your case ahead of non‑priority queues for faster onsite remediation.
Yes. The SKU includes authorized software and firmware updates for covered Avaya C130 systems during the one‑year term.
Choose the one‑year plan for short‑term projects, seasonal coverage, pilots, or when you need vendor‑backed repairs without a longer commitment or for interim protection during a scheduled refresh.
Parts and vendor‑validated replacements are managed through Avaya’s standard service procedures with prioritized dispatch; specific part coverage follows Avaya’s spare parts policies for the contracted term.
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