Avaya SA ESS+UA C/D PRT NBD RC100 3YMO

Maintain operational continuity for Avaya RC100 deployments with a 3-year SA ESS+UA C/D support package that combines Upgrade Assurance with parts next-business-day (PRT NBD) coverage. Designed for enterprise voice and contact-center infrastructure, this service preserves software licensing currency, delivers release upgrades under the Upgrade Assurance component, and provides parts-level replacement the next business day to reduce mean time to repair. Use this level of support when you must control lifecycle costs, retain predictable maintenance windows, and ensure support-aligned upgrades without reprocurement. This offering is tailored for teams that require contractual parts availability and software rights for RC100-class systems while retaining procurement simplicity and consistent coverage across a multi-year term.