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Create Free Business Account| Product Supported | SA ESS+UA C/D PRT 8X5 SYS C170 |
| Support Hours | 8x5 (business hours) |
| Covered Period | 1 year |
| Provided Support | 8x5 parts coverage for System C170 |
| Service Location | Customer site as required for parts replacement |
| Service Description | Vendor parts provisioning and entitlement management for System C170 during business hours |
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8x5 indicates parts coverage aligned to standard business hours. The service applies during Avaya's defined business‑hour window for parts provisioning and dispatch for System C170.
This SKU covers parts replacement and entitlement for the System C170 as identified by the product name and MPN 355416J.
This SKU specifies parts coverage and entitlement. Installation or on‑site labor may require a separate service contract; confirm scope with your Avaya channel partner.
Provide MPN 355416J and the System C170 serial number to your Avaya partner or authorized distributor to verify entitlement and activate the one‑year coverage.
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