Avaya SA ESS+UA C/D PRT SYS C130

Name: Avaya SA ESS+UA C/D PRT SYS C130
Brand: AVAYA
SKU: 355344J
Price: 25.19 USD
Availability: InStock

AVAYA|

MPN: 355344J

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$25.19$32.19

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Available — Virtual DeliveryLead time: 1–3 business days

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Key Features

8 x 5 coverage window
1 Year contract term
Software Assurance and Upgrade Access included
MPN 355344J
Designed for Avaya SYS C130
Vendor-prioritized case handling

Keep critical Avaya SYS C130 deployments operational with one year of 8 x 5 Software Assurance (SA) and Upgrade Access (UA). This support offering focuses on rapid problem resolution during business hours, delivering software fixes, entitlement to upgrades, and prioritized case intake that preserves uptime for voice and collaboration services. It is designed for teams that require predictable coverage during weekdays and want vendor-backed software lifecycle control without the incremental cost of 24 x 7 follow-the-sun support. Combine this contract with existing maintenance processes to shorten mean time to repair, lower project risk for version migrations, and ensure that your SYS C130 remains supported for security and interoperability fixes.

Ideal For

Maintain weekday support coverage for on-prem Avaya SYS C130 voice infrastructure
Receive software fixes and upgrade entitlements during business hours
Minimize project risk during scheduled migrations or patch rollouts
Validate and escalate interoperability issues with Avaya engineering

Why This Product

1Offer predictable weekday coverage (8 x 5) versus lower-cost, reactive-only options
2Include upgrade entitlements for controlled version management unavailable in basic plans
3Prioritized case handling shortens vendor triage compared with standard support queues
4Designed to reduce operational risk for on-prem voice systems compared with self-service only models

General

Mpn	355344J
Vendor	Avaya
Category	software-services/support-warranties
Product Name	SA ESS+UA C/D PRT 8X5 SYS C130 1YMO

Software General

Product Supported

SYS C130

Support Warranty

Support Hours	8 x 5
Covered Period	1 Year
Provided Support	SA ESS+UA C/D PRT

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Frequently Asked Questions

What does 8 x 5 coverage mean for this Avaya contract?▾

8 x 5 coverage provides vendor support during standard business hours, Monday through Friday. It includes case submission, triage, and access to software fixes during that window.

Does this contract include software upgrades?▾

Yes. The SA (Software Assurance) and UA (Upgrade Access) components provide entitlement to approved software releases and fixes during the covered period.

How do I reference this contract when opening a support case?▾

Reference the MPN 355344J and the product identifier 'SA ESS+UA C/D PRT 8X5 SYS C130 1YMO' when opening a case to ensure proper entitlement validation.

Can I extend or convert this contract to 24 x 7 support?▾

Extension or upgrade options depend on Avaya sales and local programs. Contact your Avaya account representative to discuss converting to a 24 x 7 offering or extending the term.

Avaya SA ESS+UA C/D PRT SYS C130

Key Features

Ideal For

Why This Product

General

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA ESS+UA C/D PRT SYS C130

Key Features

Ideal For

Why This Product

General

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

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