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Create Free Business Account| Product Supported | Avaya RM61 platform |
| Support Hours | 8x5 (business hours) |
| Covered Period | 12 months |
| Provided Support | 8x5 entitlements and software updates |
| Mpn | 355920J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA ESS+UA C/D PRT 8X5 EXP MIC RM61 1YMO |
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No. This SKU provides vendor support and entitlements during standard business hours (8x5). After-hours or 24x7 response would require a different support level or contract.
Yes. The renewal restores or extends entitlement to Avaya RM61 software updates for the 12-month coverage period according to the terms of your agreement.
You can purchase subsequent renewal terms to extend coverage; multi-year pricing or retroactive adjustments depend on Avaya policy and your reseller agreement.
Start and end dates are shown on your order confirmation and are governed by Avaya activation procedures. Confirm dates with your Avaya account team at time of purchase.
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