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Create Free Business Account| Mpn | 355563J |
| Product Supported | C/D PRT RC212 |
| Support Hours | 8x5 |
| Covered Period | 36 months |
| Provided Support | Software Assurance Essential + Upgrade Assurance |
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The 8x5 notation indicates the package aligns with standard weekday operational support expectations; confirm exact response channels and SLAs with the Avaya contracting team or reseller.
Yes. Upgrade Assurance is bundled with the Software Assurance Essential entitlement to permit licensed access to eligible major releases during the 36-month term.
MPN 355563J covers the Avaya C/D PRT RC212 as specified in the product designation.
Select Essential when you need core maintenance and upgrade eligibility at a lower price point with defined operational hours; choose Preferred when you require broader entitlements and a higher tier of maintenance coverage.
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