Avaya SA ESS+UA C/D ONS 8X5 MIC SP RA63 3YMO 355790J

Preserve Avaya communications continuity with a three-year support agreement that combines software assurance and 8x5 onsite response. The SA ESS+UA C/D ONS 8X5 MIC SP RA63 3YMO (MPN 355790J) is designed for enterprise environments where predictable business hours support and on-premises assistance materially reduce mean-time-to-repair. The offering grants entitlement to software updates and maintenance fixes while providing structured onsite intervention during standard business days to address hardware-adjacent issues that affect service delivery. For infrastructure and operations teams, this SKU enables a clearer escalation path: entitlement validation accelerates vendor triage, and scheduled onsite coverage streamlines field repairs and configuration remediation. Use the MPN when procuring, registering assets, and planning renewals to keep contracts and operational SLAs aligned.