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Create Free Business Account| Pricing Type | Support entitlement |
| Product Supported | Avaya RM61 environment |
| Support Hours | 8x5 |
| Covered Period | 5 years |
| Provided Support | 8x5 expert support |
| Service Characteristic | Vendor-backed entitlement |
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It includes 8x5 expert support for the specified Avaya RM61 environment for a five-year term.
Yes. The five-year coverage period is designed for organizations that want fewer renewals and more predictable lifecycle planning.
No. The support model is 8x5, which aligns with standard business-hour operations.
The entitlement is intended for the Avaya RM61 environment referenced in the product description.
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