Avaya SA ESS+UA C/D ONS 8X5 CAM RC212 1YMO

Name: Avaya SA ESS+UA C/D ONS 8X5 CAM RC212 1YMO
Brand: AVAYA
SKU: 355572J
Price: 50.30 USD
Availability: InStock

AVAYA|

MPN: 355572J

Virtual Delivery

$50.30$64.30

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Available — Virtual DeliveryLead time: 1–3 business days

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Key Features

MPN 355572J
8x5 support window
1 Year coverage
RC212 remote call-home monitoring
Software maintenance and update access
Vendor escalation and case handling

Maintain production Avaya infrastructure across business hours with a focused 8x5 support package that delivers vendor-backed software updates, remote diagnostics and case escalation under MPN 355572J. This one-year ESS+UA (Essential + Updates/Assurance) offering targets operations that require predictable daytime support: fast access to patches, licensed software maintenance, and RC212 call-home monitoring to catch events before they become outages. Procurement teams should select this SKU when uptime for PBX, contact-center, or unified-communications platforms must be preserved during core business hours without the cost of 24x7 coverage. Technical teams gain structured vendor interaction for incident triage, prioritized bug fixes, and validated update paths — reducing risk when applying release updates to complex, integrated Avaya estates. Documentation, serial/MPN linkage and entitlement validation are consolidated through Avaya’s support portal to simplify renewals and audit trails.

Ideal For

Maintain weekday business-hour availability for Avaya PBX platforms
Support contact-center operations during peak office hours
Apply vendor-signed software patches with validated update guidance
Provide entitlement-backed vendor escalation for mid-size enterprise sites

Why This Product

1Provides targeted 8x5 business-hour coverage versus 24x7 plans
2Includes RC212 remote call-home monitoring for proactive alerts
3Priced for daytime operational SLAs rather than round-the-clock support
4Tied to MPN 355572J for streamlined entitlement and renewal

Software General

Product Supported

SA ESS+UA C/D ONS 8X5 CAM RC212 1YMO (MPN 355572J)

Support Warranty

Support Hours	8x5
Covered Period	1 Year
Support Channel	Remote call-home, portal case handling
Provided Support	SA ESS+UA C/D ONS 8X5 CAM RC212

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Frequently Asked Questions

What does 8x5 coverage include for this Avaya support SKU?▾

8x5 coverage provides vendor support during typical business hours (weekday coverage) including access to software updates, case creation via the Avaya portal, and remote diagnostics through RC212 call-home monitoring.

How is RC212 used in this service?▾

RC212 enables remote call-home monitoring so Avaya can receive event data and telemetry for proactive diagnostics and faster incident triage tied to this support contract.

How do I verify entitlement for MPN 355572J?▾

Entitlement is validated through Avaya’s support portal using the MPN and serial/license details; your procurement or asset team should provide those identifiers when creating a case.

Is this product suitable for contact-center deployments?▾

Yes — it is designed to preserve availability for PBX and contact-center systems during business hours, offering vendor-signed updates and prioritized escalation for production incidents.

Avaya SA ESS+UA C/D ONS 8X5 CAM RC212 1YMO

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA ESS+UA C/D ONS 8X5 CAM RC212 1YMO

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

Avaya 282624 IPO ACCS C/D BASE10 RTS 8x5 1YPP

AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

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