Avaya SA ESS+UA C/D ONS 24X7 MIC RM61

Deliver always-on communications with Avaya SA ESS+UA C/D ONS 24X7 MIC RM61 5YPP (MPN 355871J). This five-year contract provides 24x7 coverage for onsite service in the RM61 region, aligning vendor responsiveness with mission-critical telephony and collaboration needs. The SKU is suited to contact centers, global operations hubs, and any environment where outages outside business hours materially affect business outcomes. By choosing a single, five-year Avaya engagement, infrastructure teams gain continuity of support, simplified renewals, and a clear escalation path for complex incidents. The contract preserves operational stability across hardware and software layers covered by the SA ESS+UA bundle, and is intended for customers prioritizing maximum availability with vendor-provided field dispatches.