Avaya SA ESS CMS R17 HA AGT 101-250 3YAN

Keep contact center services running through planned maintenance and unplanned events with Avaya SA ESS CMS R17 HA AGT 101–250 3YAN (MPN 234377). Designed for medium-scale deployments, this support assurance covers CMS Release 17 configured in high-availability, scoped for 101–250 agent seats. The package provides access to product updates, critical patches and Avaya technical support for the covered term to help you meet operational SLAs and minimize service disruption. Ideal for enterprise contact centers that require predictable lifecycle maintenance, the offering preserves integrations with telephony and reporting subsystems while enabling timely remediation and configuration guidance from Avaya. Choose this SKU when you need vendor-aligned coverage for HA CMS R17 and a quantitative agent seat band that matches your environment, avoiding the cost and risk of under- or over-licensing.