Avaya SA ESS CMS R17 HA AGT 1-100

Maintain critical contact-center reporting and agent availability through a targeted one-year support plan for Avaya CMS R17 HA AGT covering 1–100 seats. This offering provides post-purchase support and software maintenance for the CMS R17 high-availability agent component, so operations teams can focus on service continuity instead of troubleshooting version gaps. The coverage aligns with enterprise change windows and procurement cycles, giving you a defined support term to remediate software faults, apply vendor-supplied fixes, and preserve reporting integrity. Choose this SKU when you require a bounded, vendor-backed support option for CMS R17 HA agent installations sized between 1 and 100 seats. It’s suited for production contact centers where accurate historical and real-time reporting is critical and where predictable support pricing simplifies budgeting. Documentation and entitlement are managed through Avaya channels; this SKU represents the specified one-year post-purchase protection for the listed product component.