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Create Free Business Account| Pricing Type | Subscription term |
| Product Supported | SA ESS CA R6 OCS-LYNC BNDL |
| Support Hours | 24x7 |
| Covered Period | 3 Years |
| Provided Support | Software maintenance and technical support |
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3YPP provides three years of product-level software maintenance and technical support for the specified SA ESS CA R6 OCS–LYNC bundle, including access to corrective patches and vendor escalation for interoperability issues.
Yes — the bundle includes access to vendor-supplied corrective and security patches released during the covered period, as part of the software maintenance entitlement.
Support availability is provisioned as part of the bundle; typical enterprise offerings include 24x7 case intake and escalation for production-impacting incidents.
Support entitlements follow the covered bundle for production deployments; contact Avaya support with migration details to confirm coverage continuity for new hardware or virtual instances.
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