AVAYA SA ESS C3000 R3 XCAPI G.729 CO

Keep voice services available and validated during the first year after purchase with targeted support for C3000 R3 XCAPI G.729 CO. This 1 Year Post-Purchase Plan focuses on maintaining codec interoperability and providing access to software fixes and technical assistance specific to XCAPI’s G.729 handling. Designed for infrastructure teams operating contact centers and SBC-attached voice gateways, the plan reduces operational risk during software adoption, patching cycles, and interoperability testing. Support includes vendor troubleshooting for XCAPI-related audio compression issues, access to updates released for C3000 R3 compatibility, and assistance with restoring codec performance after configuration or environmental changes. Choose this plan when you need predictable vendor engagement for voice continuity and a clearly scoped, 12-month support window tied directly to the XCAPI G.729 component.